Oct 23, 2026  
2026-2027 Academic Catalog 
  
Catalog Navigation
  Catalog Home
  Programs of Study
  About TCCC
  Admissions, Registration, and Graduation
  Financial Aid
  Academic Support
  Student Rights and Policies
  Career and Community Education
  Course Descriptions
  General Reference
  My Portfolio
HELP
2026-2027 Academic Catalog
Add to Portfolio (opens a new window)

CTS 155 - Tech Support Functions

Lecture: 2
Lab: 2
Credits: 3

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.

State Course Code S21002


Add to Portfolio (opens a new window)