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Oct 23, 2026
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HRM 124 - Guest Service Management
Lecture: 2
Lab: 2
Credits: 3
This course is designed to provide an introduction to the culture of dining room service management. Emphasis is placed on the dignity and psychology of service work, dining room organization/infrastructure, service delivery, and modeling management roles in a dining room environment. Upon completion, students should be able to demonstrate an understanding of the guest/server dynamic and apply these principles in a dining room setting.
State Course Code S22904
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