Oct 23, 2026  
2026-2027 Academic Catalog 
  
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2026-2027 Academic Catalog
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CSV 210 - Advanced Customer Service

Lecture: 3
Credits: 3

State Prerequisites: Take CSV 110 
This course focuses on improving communication and negotiation skills within a customer service environment. Emphasis is placed on working in fast-paced operations where speed and accuracy are important. Upon completion, students should be able to respond to complex customer requirements and efficiently handle stressful situations.

State Course Code S13537


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